Return Policy

Thank you for choosing TUO Cutlery. From this page, you can learn about our shipping info. and after-sale policy.

TUO brand products are backed by warranties against manufacturing defects. These warranties apply to purchases made through our official website only. If there is anything you need us to help with, please contact our customer service team and we will try our best to help.

Free Exchanges means a stress-free way to find the pieces you love. It’s as easy as that. If your knife experiences a manufacturing defect, we will gladly repair or replace it. We provide a LIFETIME WARRANTY for you to against manufacturer defects, no risk to try!

If anything is unclear or if you have a special circumstance, please feel free to email us: customerservice@tuocutlery.com. We would love to serve you.